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SHIPLINQ CUSTOMER ACCESS TOUR

PORTAL

 

A secure login accesses your customized shipping portal. From here you will be able to manage all aspects of your shipping activity.

 

  1. Create new Shipments and Quotes using our complete order entry form or by using a simplified order entry page. Both pages allow you to request new pickups or just get a quote.
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  3. Track all your shipments from one place. The shipment tracking link lets you track all your quotes and shipments.
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  5. Add additional email addresses to provide others the ability to log into your shipping profile. Giving different user names allows us to identify the correct person to contact when booking orders.
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  7. Different types of labels can be printed to help properly identify your packaging.

Customer Access Tour - Order Entry

 

  1. The order entry page is where you create new quotes and orders. You are able to add any information required to help our team when generating a quote. Most of the information on this page has been compiled with information from one of your previous shipments. This will help save time during the entry process. It is important to verify the accuracy of your information as it will be used to prepare shipping documents. Fields marked with an asterisk * are required to complete the order entry process.
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  3. Drop down menus and Find fields help rapidly select shipping addresses that you have previously used. Both the Shipper and Consignee address can be selected. New addresses can be entered by typing into the address fields or by selecting “New Location."
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  5. Use the Find button to select products you have previously shipped. This will auto-fill most of the commodity fields. The only information you will have to enter is the number of pieces and the weight.
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  7. A shipper number or a PO reference is required and should help you identify the shipment for invoicing and tracing purposes.
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  9. All shipments are assumed to be business-to-business and dock-to-dock deliveries. Any additional services can be selected and added before getting a quote. This will help ensure that your quote is accurate.
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  11. You have the option of Saving As a Quote or Booking The Order. Booking The Order will immediately notify to schedule a pickup.

Carrier Selection

Accounts set up with multiple carrier options or with different service types will utilize the carrier selection screen. Here, you select the carrier, rate, or service-type required to move your shipment. If there is only one available rate on your account you will skip this step and go directly to the Shipment Profile Page to review your quote and proceed to book your order.

 

  1. Click on the Select button next to the carrier or service you need. If you do not select an option, the first service option listed will be utilized. The service and carrier options are always listed in order of the least expensive service option first.
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  3. A breakdown of the charges is listed here including any supplemental services. This is your first opportunity to review shipment charges for accuracy.
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  5. A description of the Service type is provided. Depending on the shipment this may also show an estimated number of days for delivery. This information is provided as a GUIDELINE ONLY and does NOT include weekends, holidays or any unforeseen natural events. Unless specifically stated, service times listed are NOT GUARANTEED.
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  7. Click on the button at the bottom to accept the rate and service option. Select the Save Quote  to store the rates in your account information. This activates our staff to schedule a pickup.

Shipment Tracking

 

 

The Shipment Tracking page allows you to view all previously entered orders and quotes for a particular date range. At the bottom of the page are instructions to help guide you to filter the shipments on the report.

 

  1. Filter the list by using the drop down menus. The menus allow you to change the date range and type of shipments being listed. For example, you can use this to only display shipments which are currently moving.
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  3. Click on the Load numbers to access the shipment profile for detailed information about the shipment.
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  5. Click on the underlined column headers to sort the report by Load number, Pickup date, etc.
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  7. Select Export to Excel in the bottom right of the screen to save your report. This requires Microsoft Excel be installed on your computer and proper configuration of your Internet browser security settings.

Shipment Profile

 

 

The Shipment Profile page enables tracking of all information regarding a specific shipment from the time it is scheduled until  it is delivered. This page allows you to both view and edit the information for a shipment.

 

  1. Current Shipment status is displayed in the icons across the top of the page. Current updates for the shipment can be viewed below the icons. Complete tracking information from shipment inception can be viewed by clicking Additional Tracking Information.
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  3. If the shipment has been invoiced, a link is provided to allow viewing of your invoice.
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  5. A shipment information summary is displayed for verification and review.
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  7. A summary of the shipment charges is shown in the shipment profile. The same information will be reflected on the invoice. If charges are not shown, then a representative is in the process of researching our carrier resource base to generate your quote.
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  9. Automatically generated documents, including the Bill of Lading, Quote Sheet and Box Labels, can be faxed or emailed from our servers. Select Email/Fax Documents.
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  11. Once a carrier is selected, you can review information about your shipment before printing the Bill of Lading to provide the carrier.

Account Statement

 

 

The account Statement provides a complete view of outstanding shipping invoices. From this page you can view the total amount due as well as individual invoices.

 

  1. You can change parameters to filter the statement by different criteria. This allows viewing of invoices based on the invoice date, invoice age, or the type of the invoice.
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  3. Click on the column headers to sort the report by that column.
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  5. Click on the links to view the individual invoices. After opening the invoices you can print or send to a PDF file by using the link at the bottom of the page
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  7. Click on the load numbers to access the shipment profile. The shipment profile provides more information about the shipment.

 

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800.975.4813